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Standards & training
How we hire, train and supervise
Every officer meets California law. Then we train for the post they will actually work, and we stay in touch every shift.
Who we hire
Screened before day one
- At least 18 years old, as state law requires.
- Department of Justice and FBI background check through Live Scan.
- A valid California Guard Card before standing post.
- A BSIS exposed firearms permit for every armed post.
- An interview with our team before hire.
State training
What California requires
Every security guard in California completes this training. We track it for every officer.
Before registration
Power to Arrest training, required before the state issues a guard card.
First six months
32 hours of security officer skills: 16 hours within 30 days and the rest within six months.
Every year
8 hours of continuing training to keep the guard card current.
Source: BSIS Security Guard Fact Sheet.
Safelite training
Trained for the post in front of them
State training covers the basics. We add what the job at your site needs.
- A briefing on your post orders before the first shift.
- De-escalation and customer service.
- Observation, patrol technique and report writing.
- Radio use and emergency procedures.
On post
What you can expect from every officer
In full uniform
Safelite uniform and shoulder patch, so everyone on site knows who they are.
Alert and visible
Standing post or walking rounds as your post orders say, not hiding in a car.
Courteous and firm
Polite with your customers and residents, and clear with people who break the rules.
- On post. Radio check complete.
- Perimeter round. Rear gates locked.
- Two people loitering at loading dock. Advised to leave. Left without incident.
- Parking lot round. All clear.
- Store closed. Escorted staff to their vehicles.
- Light out on east wall. Logged for maintenance.
- Relieved by day officer. Report sent.
Supervision & reporting
You always know what happened
- Post orders written for your siteYour rules, your contacts and your problem areas, in writing before the first shift.
- Daily activity reportsRounds, checks and anything unusual, logged with times.
- Incident reportsWho, what, when and what the officer did, so you have a record when it matters.
- A real person, 24/7Call (747) 217-4934 any time of day or night.
Ready for security that reports back?
Tell us about your site and get a free quote. Prefer to talk? Call any time.