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FAQ

Questions and straight answers

Licensing, coverage, pricing, officers and reporting. If your question is not here, call (747) 217-4934.

Licensing & insurance

Are you licensed?

Yes. Safelite Guard Security Service, Inc. holds California Private Patrol Operator license PPO #122394, issued by the Bureau of Security and Investigative Services (BSIS).

How can I verify your license?

Search license number 122394 or our company name on the state license search at search.dca.ca.gov. It shows the license status.

Are you insured?

Yes. Ask for our certificate of insurance and we will send it with your quote.

Services & coverage

What services do you offer?

Unarmed security officers, armed security officers, mobile patrol, event security, access control and executive protection.

What areas do you serve?

We serve eight regions across California: Los Angeles County (our Van Nuys headquarters), Orange County, the Inland Empire, San Diego County, the Central Coast, the Central Valley, the Sacramento region and the San Francisco Bay Area. Our license covers the whole state, so call us about sites anywhere else in California.

How quickly can you start?

We confirm a start date with your quote. Short-notice requests and one-day events are welcome. Call us and we will tell you what is possible.

Do you cover one-time events?

Yes. We staff festivals, film shoots, private parties and venue nights, as well as long-term contracts.

Do I need armed or unarmed officers?

Most sites are well served by unarmed officers. Armed officers make sense for high-value property, cash handling or sites with a history of violent incidents. We give you an honest recommendation during the site walk.

Pricing & contracts

What does security cost?

Rates depend on armed or unarmed officers, the hours and the site. Send the quote form or call, and we will give you a clear price.

Do you charge for a quote?

No. Quotes are free and there is no obligation.

Can I change my coverage later?

Yes. Add hours, officers or sites as your needs change, and we update your schedule and post orders.

Officers & training

Are officers background checked?

Yes. Every security guard in California must pass a Department of Justice and FBI background check through Live Scan fingerprinting before the state issues a guard card.

How are officers trained?

Every officer completes the training California requires, and we add a briefing on your post orders, de-escalation and report writing. See our Standards page for details.

Will the same officers work my site?

We aim to keep a consistent team on each account so officers learn your property and your people.

Reporting & communication

What reports will I get?

Daily activity reports for posts, a report after every mobile patrol visit, and incident reports whenever something happens.

How do I reach you at night?

Call our office line, (747) 217-4934, any time of day or night.

Careers

Are you hiring?

Yes. We hire armed and unarmed officers, mobile patrol officers and event staff across California.

What do I need to apply?

A valid California Guard Card. Armed posts also require a BSIS exposed firearms permit, and patrol posts require a valid driver license.

Still have a question?

Call (747) 217-4934 any time, or send us a quote request.

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